Coinbase has launched live phone support for customer trust and safety cases, as a result +100k Users during the last 48h

Coinbase announced a new service - phone support for customers of the platform.

As stated in the company's blog, this step was part of an overall strategy to improve the quality of customer support and turn Coinbase into the most reliable and easy-to-use platform for exchanging digital currencies.

From now on, customers can call +1 (888) 908-7930.

At the initial stage, phone support will be available from Monday to Friday from 8:00 to 17:00 PT (-7: 00 GMT), and staff will be ready to assist in such matters as:

- Security
- Verification
- Limit increase

At the same time, it is noted that telephone support does not cover issues related to the status of buying or selling digital currencies, the status of deposits or withdrawals, and the history of accounts. On these issues, users, as before, should use the ticketing system.

In early September, the number of Coinbase users reached 10 million people. At the same time, according to the latest data, only for the last 48 hours the number of new registrations on the platform was about 100 thousand.

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